Saturday, July 14, 2012

The New Business Model

The new business model works as follows.
You staff your organization with as many part timers as you can. Overwhelmingly so.
You demand of them - everything. You give them responsibility commensurate with a manager's. Give them complete responsibility for opening or closing a store as well as supervising other part time employees. And you pay them nothing extra. Absolutely nothing.
You ask them to come in early when they are scheduled to come in late. You ask them to stay late when they are scheduled to leave early.
You ask them to come in when they are scheduled to have a day off.
If they screw up they are held accountable. If they excel, they are not rewarded.
Full timers get time and a half for Sundays, more than that for holidays. Part timers get a shift differential. Maybe.
You offer the part timers no hope for advancement and you screw them financially at every opportunity. You are openly condescending towards them, treating them as if they are invisible and expecting them to kiss your ass.
And you expect them to be loyal, to follow the rules, to be grateful.
Every single thing about how a part timer is treated breaks the human spirit and creates a molten anger, a distrust and a resentment against cold hearted employers. It is truthful to say that this kind of treatment creates intense hatred on the part of the part time employee. And disgust. And a complete and total disassociation from the normal attitude towards a job. The job means nothing, the business means nothing, the employer is looked on with contempt.
The employers' answer is tough luck, buddy there are a million like you ready to take your place.
The New Hampshire State Liquor Commission did not invent this business model.
But they have perfected it.
This is the new business model for America.
There is no chance at a return to respect.

No comments:

Post a Comment